Terms of Service

Overview

Throughout these Terms of Service, the terms “we,” “us” and “our” refer to Vallenestudio where applicable.

Vallenestudio provides access to vallenestudio.store, including product pages, shopping functions, checkout services, customer-support information and other website features.

Your use of the website is subject to these Terms of Service and any other policies referenced on the website.

Eligibility & Lawful Use

By using the website, you represent that you have the legal capacity required to enter into a purchase or other transaction where required by applicable law.

You may not use the website or our products for unlawful purposes or in a manner that violates applicable laws or the rights of others.

Product Information

We make reasonable efforts to display product descriptions, images, materials, colors, dimensions, sizing information and other specifications accurately.

Minor variations may occur because of photography, lighting, monitor settings, manufacturing tolerances, material characteristics or product updates.

Customers should review the individual product page before ordering and should measure their pet carefully when selecting a size.

Pricing

Prices displayed on the website may change from time to time without prior notice, subject to applicable legal requirements.

Prices shown during checkout are generally the prices applicable to that transaction unless an obvious technical or pricing error has occurred.

Applicable taxes, delivery charges or other transaction-related costs may be shown separately where required.

Orders

Submitting an order does not necessarily mean that the order has been finally accepted for fulfillment.

Orders may be reviewed for availability, payment confirmation, fraud prevention, address verification and other legitimate operational reasons.

We may contact you if additional information is reasonably required before completing an order.

Order Acceptance & Availability

Products may become unavailable because of inventory changes, technical errors or other circumstances.

If we cannot fulfill an order as submitted, we may contact the customer regarding available options or cancel the affected item or transaction as appropriate.

Payments

Payment services may be provided through Shopify and authorized third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment providers may apply their own terms, security controls and transaction review procedures.

Shipping & Delivery

Delivery estimates are provided for convenience and may vary depending on destination, carrier operations, customs processing, local conditions and other circumstances.

Customers are responsible for providing an accurate delivery address.

More detailed information regarding shipment handling, tracking and delivery issues is available in our Shipping Policy.

Returns, Refunds & Cancellations

Return, refund and cancellation requests are handled according to our Refund Policy and applicable consumer law.

Customers should contact us before sending any product back.

Customer Accounts

Where customer account functionality is available, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You should notify us if you believe an account has been accessed without authorization.

Prohibited Uses

You may not use the website to:

• Commit fraud or other unlawful activity.
• Attempt unauthorized access to systems or accounts.
• Introduce malware, harmful code or automated attacks.
• Interfere with security or website functionality.
• Misrepresent identity or payment authorization.
• Harvest data in violation of applicable law.
• Infringe intellectual property or privacy rights.
• Use website content for unauthorized commercial copying.

Intellectual Property

Unless otherwise indicated, original website content, product presentation, text, graphics, branding, layout and other original materials are owned by or licensed for use by Vallenestudio.

Unauthorized commercial reproduction, redistribution or exploitation of protected content is prohibited except where permitted by applicable law.

Third-Party Services

Our store may rely on third-party services for hosting, payments, analytics, communications, fulfillment, shipping and other operational functions.

Third-party services may operate under their own terms and privacy policies.

Third-Party Links

Links to external websites may be provided for convenience.

We do not control all third-party websites and are not responsible for their independent content, terms or privacy practices.

Pet Safety & Appropriate Product Use

Pet apparel should be used responsibly and according to the product's intended purpose.

Customers should regularly check for restricted movement, tightness, rubbing, excessive heat, wetness or discomfort.

Website product information is not veterinary advice and should not replace professional guidance concerning an animal's medical condition.

Website Availability

We aim to maintain reliable access to our online store but cannot guarantee uninterrupted availability.

Maintenance, technical failures, security events, service-provider interruptions or circumstances outside our reasonable control may temporarily affect access.

Errors & Corrections

Website information may occasionally contain typographical, pricing, availability or technical errors.

We reserve the right to correct inaccurate information and update website content where reasonably necessary, subject to applicable legal requirements.

Disclaimer

To the extent permitted by law, website content is provided for general informational and commercial purposes.

We do not guarantee that every product or website feature will be suitable for every individual circumstance.

Limitation of Liability

To the extent permitted by applicable law, Vallenestudio is not responsible for losses caused solely by improper product use, unauthorized website use, customer-provided incorrect information or events outside our reasonable control.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

Indemnification

To the extent permitted by applicable law, users may be responsible for losses or claims arising from unlawful misuse of the website, infringement of third-party rights or material violation of these Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Changes to These Terms

We may update these Terms of Service to reflect changes in our website, services, business practices or legal requirements.

Updated terms will be published on this page with a revised update date.

Applicable Consumer Rights

These Terms are intended to operate alongside applicable consumer and e-commerce laws.

Where mandatory legal rights apply, nothing in these Terms is intended to remove or restrict those rights.